- Support
- (718) 289-0195 / 072-224-3300
- Login
How can we help?
General FAQ
- Who is Cellular Israel?
- Where is Cellular Israel located and what are the hours?
- What services does Cellular Israel offer?
- What delivery services does Cellular Israel offer?
- How do I update my credit card?
- How do I cancel Meuchedet? (Maccabi? Israeli medical insurance)
- Can I make calls from my Israeli phone when I am traveling out of Israel?
- Which Credit Cards do we accept?
- Is my number kosher?
- Pesach Rentals
Texting and Virtual Numbers
- Why is my number coming up as an Israeli number when I call America; didn’t I get an American number?
- I thought the kosher plan includes texting – why can’t I access it?
- Could I port my US number to my Israeli cellphone?
- How do I text using the SMS 2 Email plan?
- How could I receive my calls from my US cellphone on my Israeli cellphone?
Phone Issues
- Why can't I call specific numbers from my cell phone?
- How do I access my voicemail?
- My phone isn't working, how do I fix it?
- Why does my phone stop working in some places?
- How do I retrieve my messages form another phone?